Conflict Analysis Essay

1. Describe a recent conflict situationA situation arose when, in my former position, I was standing in as section tutor when my manager then was away. One of the employees had taken off-sick and he was scheduled to do secondary for the week. I needed to get somebody to replace him on secondary and asked the other two members of the team to fill in. They both refused and n ground broke out between the two, over who was going to complete the standby for the week. They were each convinced that the other soul should do it for various reasons. This resulted in conflict and arguments between them.2. What was the causeNo clear policy or procedure I place to cargo hold such a situation. unwillingness of team members to compromise.3. What did you do to resolve the conflictCalled a meeting, explained the situation to both members, ask that they should consider the effects on the team and the company. Explained that while thither was no procedure or agreement, the team works towards a prevalent goal. Explored contingent solutions and they agreed to share the standby duties between them, on tally there will be a standard agreement for this subject of situation.4. What did you do to make the conflict worseI said to them that bingle of them would HAVE to do it and that they must sort it out themselves.5. How could you have handled it snap offCalled up a meeting in the first place and explained the situation.6. nix outcomesArguing and shouting between the members.Bringing up incidents of the past.Blaming of the employee who was off sick.7. positive(p) resultsHighlighting of a situation that was not thought about. Action course of study was put in place to create a procedure to handle the situation. When my manager returned to address such a situation, the team agreed that a standby swap would be most suitable. The next scheduled psyche would take over and the absent person would return and wrap that persons next standby. Members now make the necessary arr angements for standby ahead planned Leave/training etc.8. Describe a possible conflict and strategy to prevent/resolve a conflictThe division has been restructuredThere are 2 employees on standby per week, broken down in the mouth into the relevant sections. This ensures that even if there is an emergency, there is always someone to cover the plant until a temp standby employee can resume